We bought this item for our elderly parents last Christmas, and were initially very happy with our purchase. In August, it stopped working completely; we called CTA and they said it would be fixed under warranty and gave us a RMA number. We returned it in September; it is now November and we have heard NOTHING - they don't respond to EMAILs, and no one answers their phone. So this is just money flushed down the toilet. Find a more reputable manufacturer, DON'T get stuck with this one!
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